alphabyte - IT and Training Consultants

Course Outline

Course:

Outlook 2000 Introduction

Duration:

1 day

Objectives:

This course is designed to introduce users to the use of Outlook 2000 as a desk management tool.  By the end of the course delegates should  be able to manage their email and diary with confidence.

Pre-Requisites:

Delegates must be familiar with the use of Windows.  No other experience is necessary

Topics:

bullet

Introducing Outlook 2000
bullet

The Outlook Screen

bullet

Views

bullet

Outlook Today

bullet

Inbox
bullet

Sending and Receiving Mail

bullet

AutoPreview and Preview Pane

bullet

Replying and Forwarding Mail

bullet

Message Options

bullet

Filing Messages

bullet

Organising your Inbox

bullet

Sorting and Finding Messages

bullet

Calendar
bullet

Viewing your Calendar

bullet

Creating Appointments

bullet

Recurring Appointments

bullet

All Day Events

bullet

Creating Meetings

bullet

Adding Bank Holidays

bullet

Sharing your Calendar

bullet

Contacts
bullet

Creating Contacts

bullet

Working with Contacts

bullet

Flagging Contacts

bullet

Mail Merging Contacts

bullet

Tasks
bullet

Creating Tasks

bullet

Using the TaskPad

bullet

Recurring Tasks

bullet

Assigning Tasks

bullet

Task Progress

bullet

Journal

bullet

Notes

bullet

Files

bullet

Other Outlook Features
bullet

Getting Help

bullet

Customising Views

bullet

Filters

bullet

Sorting

bullet

Finding Items

Download Printer-Friendly copy (Word Format)

 
 
Proprietor: Kathy Jarvis
alphabyte, 19 Leigh Drive, Wickham Bishops, Essex CM8 3JS
Tel/Fax: 01621 892336  Mobile: 07710 534128  email: kathy@alphabyte.co.uk