alphabyte - IT and Training Consultants

Home
alphabyte
Training
Soft Skills
Database
Web
Referrals
Links
Contact Us

 
Contact us:
alphabyte
19 Leigh Drive
Wickham Bishops
Essex   CM8 3JS
Tel: 01621 892336
Mob: 07710 534128
email: kathy@alphabyte.co.uk

 

 

Terms & Conditions

Definitions

bullet

The Client means the person or organisation contracting services from the Consultant

bullet

The Consultant means alphabyte, 19 Leigh Drive, Wickham Bishops, Essex CM8 3JS

bullet

The Contract means the written or verbal agreement between the Client and the Consultant

Quotations

A written quotation will be submitted to the Client for all services requested of the Consultant. All prices quoted are exclusive of VAT and the prices quoted are valid for 30 days.  Quotations are per day for a maximum of six people per course.

Orders

Written orders must be received from the Client detailing the work required. Work will be carried out by the Consultant in accordance with these instructions.

Payment

All work carried out by the Consultant will be invoiced to the Client. Payment of an invoice is due immediately upon receipt unless a separate agreement has been reached and agreed in writing with the Consultant.

The Consultant reserves the right to apply interest charges to late payments in accordance with the terms of Late Payment of Commercial Debts (Interest) Act 1998.

Documentation

All documentation provided by the Consultant is subject to copyright. It cannot therefore be copied or reproduced without the permission of the Consultant. However no responsibility is accepted for any errors therein.

Additional bound copies or royalty-free copies on disk are available at an extra charge.

Technical Support

Technical support is offered for a period of one month after the completion of the Contract unless otherwise agreed in writing. This provides for a next working day telephone response to queries. 

Additional support cover can be provided at an additional charge.

Cancellation

Cancellation of a contract will not be liable for any cancellation fee providing notice is given at least 10 working days prior to the commencement of the contract. After this time, cancellations may be subject to a cancellation fee of up to 50% of the total fee.  Cancellations within 5 working days will be subject to a 100% fee.

Minimum Requirements

Training can only be undertaken in an environment which provides the following minimum requirements:

bullet

One computer per person

bullet

Correct version of fully-licensed and activated software

bullet

Quiet distraction-free environment

Any additional requirements will be notified at time of booking.

 
 
Proprietor: Kathy Jarvis
alphabyte, 19 Leigh Drive, Wickham Bishops, Essex CM8 3JS
Tel/Fax: 01621 892336  Mobile: 07710 534128  email: kathy@alphabyte.co.uk